Are you our next VP of Growth & Revenue?

We are looking for a talented and experienced VP of Growth & Revenue to join our team. Reporting directly to the CEO, you will be instrumental in driving our revenue and profitability targets and enhancing customer satisfaction. You have a strong entrepreneurial spirit, a solid understanding of marketing and sales, a passion for data and UX, and the drive to make things happen. You will be responsible for such activities as improving customer engagement and nurturing, x-sell / upsell / retention propositions, product marketing, and growing digital sales channels.

This is an exciting opportunity to join a powerful team in one of the fastest-growing web hosting companies in the region (now part of a major European group!). If you have what it takes, apply today!

High-level responsibility

The VP of Growth & Revenue would work closely with the Marketing and Product Development team. Marketing would be primarily responsible for “driving volume” and the pre-purchase stages of pull channels: brand, design and copy, website storefront and SEO, SEA and PPC, and social. The VP of Growth & Revenue would be mainly responsible for “driving value” and the purchase / post-purchase of the funnel: data, website checkout, product marketing, customer nurturing and retention, x-sell and upsell. The VP of Growth & Revenue would also help drive customer acquisition in underutilised sales channels (e.g., affiliates, admin panel, telesales, customer support, and possibly account sales).

KEY RESPONSIBILITIES

• Drive the commercial strategy and execution, in line with company strategy and objectives

• Boost revenue from existing bases and customer growth through strategic and tactical initiatives

• Identify and pursue new business opportunities and partnerships to drive growth

• Support the Product Development and Marketing teams with go-to-market product strategy and execution (incl. audience definition, positioning, CVP, USPs, pricing and distribution)

• Establish performance metrics and reporting to maximise commercial effectiveness and efficiency

• Map the customer journey, identify core touch points for revenue and customer satisfaction

• Improve customer onboarding and post-purchase UX

• Boost customer engagement, retention and satisfaction (turn customers into brand ambassadors)

• Maximise customer LTV through improved portfolio offering (e.g., bundling), greater pricing sophistication, and targeted campaigns

• Track customer NPS/CSAT and cooperate closely with Customer Support to improve customer satisfaction and identify / pursue potential sales opportunities (CS as a light sales channel)

• Create marketing / sales reports and presentations for top management and group stakeholders

• Foster a culture of high performance, accountability, and continuous improvement

• Provide cross-functional leadership and assist / influence decision making from senior management and other key stakeholders in the organization

DESIRED QUALIFICATIONS AND EXPERIENCE

• At least 10 years’ relevant commercial / marketing experience (of which at least 5 leading a team) in data-driven, e-commerce, telecommunications or digital-first organisations

• Proven and quantifiable track record of revenue, sales, and customer growth generation

• Strong understanding of commercial / marketing strategies and revenue management

• Highly analytical mindset, with the ability to translate data into actionable insights

• Well versed in digital performance marketing and tools, with a focus on targeted propositions
  (e.g., email automation, trigger-based marketing, targeted retention)

• Experience in driving revenue via multiple B2C and B2B sales channels (e.g., websites, affiliates, resellers, partners, telesales, and possibly account-based

• Strong know-how of UX principles, Google Analytics (and Looker Studio), and Excel preferred

• Proven leadership skills with the ability to motivate teams and foster cooperation

• High energy and proactivity coupled with a can-do, positive attitude towards any work challenge

• Excellent communication skills

• Fluent in Czech (or Slovak) and English (written and spoken)

We don't care whether you are female, male or diverse, where you come from, how old you are, what colour your skin is or what you believe in. For us, the focus is on mutual respect, personal appreciation as well as fun and motivation at work. Develop yourself - your personality - because we focus on you as a person and team member.

We want to continue to grow with you. That's why we look forward to getting to know you.